送货及运费
我们没有办法对因为客户提供的错误的交货信息而导致的订单推迟负责。
与此同时我们推荐您在下单同时再次确认您的配送信息，确保送货地址以及电话号码都是正确的，我们的员工可能会给您打电话确认订单详情。
我们非常重视快递员的健康和安全，我们希望您能清理您家门口人行道上的雪或者冰。
安全总是第一位，我们快递员会根据天气状况以及路况量力而行，这可能会导致一些订单的推迟，希望您能理解。
任何订单将晚于晚上10点配送的，我们会通知您并给您提供第二天配送的选项。
配送费用
我们会对不满最低消费的订单收取一定的配送费用（税另算）
订单税前满$59.99免运费，不满额的订单：
住宅配送费用从$5.99 开始，商业地址配送费从$8.99开始
配送费用可能会因为地址不同而有差异。
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信达网上商城agorav.com为瀑布地区的小伙伴提供满$99免运费的超市网购及外送服务。*购物金额未满$99，运费为$9.99
*每周四下午14:00pm截单，配送日期为每周五下午2:00pm至晚8:00pm
*配送范围为Niagara Falls, Thorold, St Catherine and Welland
如果商品退货是因为个人原因，错过配送，提货。商品无法收到全额退款
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Delivery Area & Fees
DELIVERY FEES
Orders delivered to residential customers are charged a delivery fee (plus HST).
Delivery fees start at $5.99 for regular delivery windows and will be FREE for order over $59.99 (before tax)
The delivery fee for business orders is $8.99.
Delivery fees may occasionally change for specific delivery windows.
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We now offer delivery to Niagara Fall.
Delivery fee is $9.99 for purchases under $99 and will be FREE for order over $99 (before tax)
Niagara Fall order cut off time is every Thursday at 14:00pm,
delivery is every Friday from 2:00pm to 8:00pm.
*Distribution to Niagara Falls, Thorold, St Catherine and Welland.
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ORDER CUT-OFF TIME
All orders placed by 2:00pm will be arrange for same day delivery, order placed after 2:00pm will be arrange fo next day delivery.
We will try our best to delivery all order within 24hrs.
We do not responsible for delayed delivery of the order if the shipping information provided by the user is wrong.
We also recommend double check your delivery address and phone number when submit the order as our staff might need to call to confirm order detail before delivery.
DELIVERIES DURING HAZARDOUS DRIVING CONDITIONS
The safety of our delivery personnel and the public is paramount to us. We ask that you please ensure your walkways are cleared of any snow and ice.
Our delivery staff is instructed to exercise caution when driving through inclement weather and other road hazards, which may result in delays.
If your delivery will be delayed due to hazardous driving conditions, we will call or email you as soon as possible on that day to let you know.
If your delivery will be delayed beyond 10pm, our Customer Care team will call you with the option of re-scheduling for the following day.
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The goods return due to personal reasons refers to the goods delivery or pick up failed by customer, personal preference or individual physical reason.