送货及运费

   
AGORAV采用无接触配送。配送人员在到达之前会电话通知客户,确保产品安全送达,同时请您保持手机通讯畅通,方便配送人员给您提供更好的服务。
目前我们只提供Mississauga & Oakville地区每日配送服务
   
    
如果您的住址超出了我们的配送区域,请下单之前联系我们的客服。我们可以根据您提供的地址进行一定的安排
   
订单截止时间
  
当天订单截单时间为2:00pm。2:00pm之前的订单,无特殊情况会在当天处理。
2:00pm之后的订单,按照第二天订单处理。我们将努力把所有订单在下单后24小时内送到。

我们没有办法对因为客户提供的错误的交货信息而导致的订单推迟负责。

与此同时我们推荐您在下单同时再次确认您的配送信息,确保送货地址以及电话号码都是正确的,我们的员工可能会给您打电话确认订单详情。

我们非常重视快递员的健康和安全,我们希望您能清理您家门口人行道上的雪或者冰。

安全总是第一位,我们快递员会根据天气状况以及路况量力而行,这可能会导致一些订单的推迟,希望您能理解。

任何订单将晚于晚上10点配送的,我们会通知您并给您提供第二天配送的选项。

配送费用

我们会对不满最低消费的订单收取一定的配送费用(税另算)

订单税前满$59.99免运费,不满额的订单:

住宅配送费用从$5.99 开始,商业地址配送费从$8.99开始

配送费用可能会因为地址不同而有差异。

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如果商品退货是因为个人原因,错过配送,提货。商品无法收到全额退款

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Delivery Area & Fees

DELIVERY FEES

Orders delivered to residential customers are charged a delivery fee (plus HST).

Delivery fees start at $5.99 for regular delivery windows and will be FREE for order over $59.99 (before tax)

The delivery fee for business orders is $8.99.

Delivery fees may occasionally change for specific delivery windows.

ORDER CUT-OFF TIME

All orders placed by 2:00pm will be arrange for same day delivery, order placed after 2:00pm will be arrange fo next day delivery.

We will try our best to delivery all order within 24hrs.

We do not responsible for delayed delivery of the order if the shipping information provided by the user is wrong.

We also recommend double check your delivery address and phone number when submit the order as our staff might need to call to confirm order detail before delivery.

DELIVERIES DURING HAZARDOUS DRIVING CONDITIONS

The safety of our delivery personnel and the public is paramount to us. We ask that you please ensure your walkways are cleared of any snow and ice.

Our delivery staff is instructed to exercise caution when driving through inclement weather and other road hazards, which may result in delays.

If your delivery will be delayed due to hazardous driving conditions, we will call or email you as soon as possible on that day to let you know.

If your delivery will be delayed beyond 10pm, our Customer Care team will call you with the option of re-scheduling for the following day.

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The goods return due to personal reasons refers to the goods delivery or pick up failed by customer, personal preference or individual physical reason.