送货及运费

   
AGORAV uses contactless delivery. The delivery staff will call the customer before arrival to ensure the safe delivery of the product. At the same time, please keep your mobile phone communication open so that the delivery staff can provide you with better services.
we provide:
Delivery service in Mississauga & Oakville area 24 hours a day
as well as
Weekly delivery in Niagara Falls, St. Catherine, Burlington and Hamilton areas
   
    
If your address is outside our delivery area, please contact our customer service before placing an order. We can make certain arrangements according to the address you provide
   
Order deadline
  
The cut-off time for orders on the day is 2:00pm. Orders before 2:00pm will be processed on the same day without special circumstances.
Orders after 2:00pm will be processed according to the next day's order. We will work hard to deliver all orders within 24 hours after placing the order.
The cut-off time for customers in the Niagara Falls area is 2:00pm on Friday. For urgent service and special requirements, please contact customer service, we can arrange according to your needs

We have no way to be responsible for the delay of the order due to the wrong delivery information provided by the customer.

At the same time, we recommend that you reconfirm your delivery information when you place an order to ensure that the delivery address and phone number are correct. Our staff may call you to confirm the order details.

We attach great importance to the health and safety of couriers, and we hope you can clean the snow or ice on the sidewalk in front of your house.

Safety is always the first priority. Our couriers will do what they can according to weather conditions and road conditions, which may cause delays in some orders. I hope you can understand.

Any order will be delivered after 10 pm, we will notify you and provide you with the option of delivery the next day.

Shipping fees

We will charge a certain delivery fee for orders that are not satisfied with the minimum consumption (tax not included)

Free shipping on orders over $59.99 before tax, orders under the full amount:

The residential delivery fee starts at $5.99, and the commercial address delivery fee starts at $8.99

Delivery costs may vary due to different addresses.

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Cinda online mall agorav.com provides supermarket online shopping and delivery services with free shipping over $99 for friends in the waterfall area. *If the purchase amount is less than $99, the shipping fee is $9.99
*The order is cut off at 14:00pm every Thursday, and the delivery date is from 2:00pm to 8:00pm every Friday
*The delivery scope is Niagara Falls, Thorold, St Catherine and Welland

If the return of the goods is due to personal reasons, the delivery is missed and the goods are picked up. The product cannot receive a full refund

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Delivery Area & Fees

DELIVERY FEES

Orders delivered to residential customers are charged a delivery fee (plus HST).

Delivery fees start at $5.99 for regular delivery windows and will be FREE for order over $59.99 (before tax)

The delivery fee for business orders is $8.99.

Delivery fees may occasionally change for specific delivery windows.

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We now offer delivery to Niagara Fall.
Delivery fee is $9.99 for purchases under $99 and will be FREE for order over $99 (before tax)
Niagara Fall order cut off time is every Thursday at 14:00pm,
delivery is every Friday from 2:00pm to 8:00pm.
*Distribution to Niagara Falls, Thorold, St Catherine and Welland.

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ORDER CUT-OFF TIME

All orders placed by 2:00pm will be arrange for same day delivery, order placed after 2:00pm will be arrange fo next day delivery.

We will try our best to delivery all order within 24hrs.

We do not responsible for delayed delivery of the order if the shipping information provided by the user is wrong.

We also recommend double check your delivery address and phone number when submit the order as our staff might need to call to confirm order detail before delivery.

 

DELIVERIES DURING HAZARDOUS DRIVING CONDITIONS

The safety of our delivery personnel and the public is paramount to us. We ask that you please ensure your walkways are cleared of any snow and ice.

Our delivery staff is instructed to exercise caution when driving through inclement weather and other road hazards, which may result in delays.

If your delivery will be delayed due to hazardous driving conditions, we will call or email you as soon as possible on that day to let you know.

If your delivery will be delayed beyond 10pm, our Customer Care team will call you with the option of re-scheduling for the following day.

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The goods return due to personal reasons refers to the goods delivery or pick up failed by customer, personal preference or individual physical reason.